Getting to Appointments: Travel Support for NDIS Participants

Getting to Appointments: Travel Support for NDIS Participants

Getting to appointments is a part of everyday life — whether it’s medical check-ups, therapy sessions, work commitments, or social outings. But for many people with disability, transport can be a barrier to independence.

That’s where the National Disability Insurance Scheme (NDIS) can help. With travel supports included in certain plans, participants can access safe, reliable transport and ensure they don’t miss out on important appointments and opportunities.

Why Travel Support Matters

For participants, the ability to travel safely is about more than convenience — it’s about choice, independence, and inclusion. Travel support ensures people can:

• Attend vital health and therapy appointments

• Maintain employment or study commitments

• Take part in community and social activities

• Stay connected to family and friends

Without reliable transport, many of these opportunities would be difficult or even impossible.

What Travel Supports Are Available Under the NDIS?

The NDIS offers several ways to support travel needs, depending on the participant’s circumstances.

Transport Allowance

Participants who cannot use public transport due to their disability may receive a regular transport allowance. This helps cover the cost of taxis, rideshares, or private transport providers.

Support Worker Travel

If a support worker assists you to get to appointments or community activities, their travel time and vehicle costs may be funded through your plan under Core Supports – Assistance with Social and Community Participation.

Specialised Transport

In some cases, participants may require specialised vehicles (e.g. wheelchair-accessible vans). These supports are usually funded under Capital Supports – Assistive Technology or Home and Living categories.

How Travel Funding Works

Travel funding is not the same for every participant. It is based on:

• Your functional needs and ability to use public transport

• The goals in your NDIS plan (e.g. attending therapy, maintaining employment, social participation)

• Evidence provided at your planning meeting

The NDIA decides the level of funding and the method of payment (self-managed, plan-managed, or NDIA-managed).

Using Travel Supports Effectively

To make the most of your NDIS travel funding:

• Plan ahead – book transport in advance for regular appointments.

• Keep receipts if self-managing your transport allowance.

• Combine trips where possible to maximise efficiency.

• Work with providers like ProCare Solution who can coordinate support workers and travel arrangements.

Examples of Travel Support in Action

Travel supports might include:

• A taxi to attend weekly physiotherapy sessions

• A support worker driving you to a medical appointment and staying to assist

• Travel training with a support worker to build confidence using public transport

• Funding towards a modified vehicle so you or your family can travel independently

Travel Support with ProCare Solution

At ProCare Solution, we know how important safe and reliable transport is for independence. Our team helps participants by:

• Organising transport to medical, therapy, and community appointments

• Providing support workers who can assist during travel and at appointments

• Helping participants use their funding effectively

• Offering travel training to build long-term independence

We’re here to make sure transport is never a barrier to your goals.

Final Thoughts: Travel as a Key to Independence

Travel support under the NDIS isn’t just about getting from point A to point B — it’s about ensuring participants can live full, connected, and independent lives. From health appointments to social outings, reliable transport is essential.

At ProCare Solution, we provide the guidance and support to make travel stress-free and accessible.

Contact us via our contact page to learn how we can help you with NDIS travel support.

Key Summary

• Travel is essential for accessing appointments, work, and community life.

• The NDIS funds transport through allowances, support worker travel, or specialised transport.

• Funding depends on your needs, goals, and ability to use public transport.

• ProCare Solution supports participants with safe, reliable travel arrangements and training.