Meet Raquel – Supporting With Kindness, Inclusion & Affirmation
Meet Raquel McIntosh, Support Worker at ProCare Solution. Discover how her caring nature, inclusive mindset, and passion for connection help participants feel safe, supported, and empowered to thrive within the NDIS.
A Bright Force in Everyday Care
Every participant deserves a support worker who sees their individuality — and helps them feel safe, respected, and valued.
Raquel Herrera, one of ProCare Solution’s dedicated Support Workers, embodies exactly that.
Raquel’s approach to care is centred on affirmation and connection. She’s passionate about supporting young adults and gender-diverse participants, ensuring everyone feels comfortable expressing who they are. Her calm, reassuring nature helps participants build trust and independence while staying true to themselves.
Empowering Through Affirming Support
Raquel believes that every person’s journey is unique — and that great support starts with listening. Whether she’s helping someone develop life skills, navigate community access, or regain confidence after a challenging period, Raquel brings empathy and encouragement to every interaction.
She’s also a strong advocate for gender-affirming care within the NDIS — ensuring participants are treated with dignity and understanding across all settings.
“It’s not just about helping people live independently — it’s about making sure they feel safe to be themselves while doing it.” - Raquel, Support Worker at ProCare Solution.
Care That Feels Like Home
Raquel’s warmth and professionalism make her a trusted presence within the ProCare team. Her work reflects ProCare Solution’s mission to combine professionalism with compassion — providing care that uplifts, empowers, and celebrates diversity.
